Shipping Policy

Thank you for choosing 1st Choice Holdings ChannelX for your distribution needs. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our platform.

1. Shipping Options and Delivery Times

   We offer a variety of shipping options to meet your needs. Delivery times vary depending on the selected shipping method and the destination. Estimated delivery times will be provided at checkout.

   • Standard Shipping: Typically delivers within 3-7 business days.
   • Expedited Shipping: Typically delivers within 1-3 business days.
   • Same-Day Delivery: Available in select areas; orders must be placed before a specified cutoff time.

   Please note that delivery times are estimates and not guarantees. Factors such as weather, holidays, and carrier delays may affect delivery times.

2. Shipping Costs

   Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase.

   We may offer free shipping promotions for orders that meet certain criteria, such as a minimum order value. Check our website or promotional materials for current free shipping offers.

3. Order Processing Time

   Orders are typically processed within 1-2 business days. Processing time may be longer during peak seasons or promotional periods. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

4. Shipping Restrictions

   We currently ship to locations within the United States. We do not ship to P.O. Boxes or APO/FPO addresses.

   Some products may be subject to shipping restrictions due to regulations or carrier limitations. These restrictions will be noted on the product page.

5. Tracking Your Order

   You can track your order using the tracking number provided in your shipping confirmation email. You can also track your order by logging into your account on our website.

   If you have any questions about the status of your order, please contact our customer support team.

6. Damaged or Lost Shipments

   If your order arrives damaged, please contact us within 7 days of delivery to report the damage. Please provide photos of the damaged packaging and products.

   If your order is lost in transit, please contact us and we will work with the carrier to locate your package. If the package cannot be located, we will issue a replacement or refund.

7. Returns and Exchanges

   Please refer to our Return and Refund Policy for information on returns and exchanges.

8. Contact Us

   If you have any questions or concerns about our Shipping Policy, please contact us through our website contact form.

This Shipping Policy is subject to change without notice.