Empowering Brands and Retailers

Consultation & Market Entry Services

Helping brands strategically launch, scale, and optimize their retail presence.

• Market Access Strategy (Online & Offline Channels)

• Retail Channel Selection & Optimization

• Distribution Planning & Market Expansion

• Sales Forecasting & Inventory Planning

• Product Readiness & Localization Advisory

• Competitive Benchmarking & Pricing Strategy

Product Development & Brand Enablement

Supporting brands in bringing products to market efficiently and effectively.

• Product Sourcing & Private Label Development

• Packaging & Labeling Optimization

• Brand Identity & Positioning Support

• Compliance & Regulatory Guidance (Retail Standards)

• Product Photography & Listing Optimization

• Content Creation for Listings (Images, Copywriting)

Supply Chain Management (4PL Services)

Full-service logistics and fulfillment through tech-enabled supply chain operations.

• Integrated 4PL Services (Planning, Sourcing, Fulfillment)

• End-to-End Order Management

• Warehouse & Inventory Management

• Freight Coordination (Inbound & Outbound)

• Multi-Channel Distribution (B2B + B2C)

• Last-Mile Delivery Management

• Reverse Logistics & Returns Handling

Omnichannel Sales & Distribution Services

Connecting brands to multiple high-performing retail channels.

• Direct-to-Retail Channel Partnerships

• Marketplace Onboarding 

• Online Store Integration & Management

• EDI Setup & Compliance for Retailers

• Channel Performance Tracking & Optimization

• Brand Relationship Management

Subscription-Based Growth Programs

Tiered service plans designed to match brand needs and budgets.

• Basic, Standard, and Premium Plans

• Dedicated Account Management

• Priority Logistics Support

• Channel Sales Performance Reports

• Monthly Strategy Consultations

• Technology Access & Dashboards

Customer Support & Engagement

Creating seamless end-customer experiences post-purchase.

• Pre- and Post-Sale Customer Service (Email, Phone, Chat)

• Returns Processing & Resolution

• Order Tracking Assistance

• Customer Feedback Collection & Analysis

• Support Ticket Management Systems

• Knowledge Base & Self-Service Tools

After-Sales Services

Ensuring continued brand support and long-term customer satisfaction.

• Warranty Claims Management

• Product Replacement Coordination

• Scheduled Maintenance or Assembly Services (if applicable)

• After-Sales Surveys & Satisfaction Reports

• Upsell / Cross-Sell Campaign Management

Analytics & Insights

Helping brands make data-driven decisions.

• Retail Channel Performance Dashboards

• Inventory Turnover & Forecast Reports

• Customer Behavior & Sales Trend Analysis

• ROI Measurement for Distribution Activities

• Competitive Pricing & Market Share Monitoring

Technology & Platform Integration

Ensuring seamless digital infrastructure across logistics and retail.

• ERP / OMS Integration

• EDI Compliance Setup

• Inventory Sync Across Channels

• Real-Time Order Tracking & Reporting

• API Access for Brands & Partners

• Cloud-Based Partner Dashboard

Custom Solutions

Tailored services for unique brand needs or enterprise partnerships.

• White-Label Fulfillment Services

• Dedicated Warehousing Options

• Custom Packaging Solutions

• Regional Distribution Programs

• Brand Accelerator Partnerships

• Strategic Joint Ventures / Investments

   

  Fee Waiver Program

  Fee Waiver Program – Powered by Skip Forc
  In partnership with Skip Forc, a nonprofit organization dedicated to supporting small businesses, we’re proud to offer a Fee Waiver Program for eligible sellers facing financial hardship.
  This program may cover or reduce key startup costs such as onboarding fees, listing fees, or promotional expenses—making it easier for you to get started and grow your business.
  → Interested in applying? [Link to application or contact page Comming soon!]
  Eligibility is determined through a simple application process and is subject to availability.

ChannelX Marketplace  Powered by is 1st Choice Holdings

Connecting Brands to Retailers Nationwide

• Emerging Consumer Brands looking for national retail exposure

• Manufacturers seeking a simplified, centralized path to multiple retail channels

• Product Innovators aiming to introduce new products to major buyers

• Private Labels who need professional onboarding and compliance management

      Benefits of Partnering with ChannelX

• Simplified retail entry with one onboarding process

• Reduced risk with managed compliance and quality checks

• Increased speed to shelf through integrated 4PL and sales support

• Data-driven growth via analytics and performance insights

Payment Options

We offer flexible and secure payment methods to suit your business needs:

Accepted Payment Methods

• Credit/Debit Cards (Visa, MasterCard, Amex)

• Bank Transfers (Domestic & International)

• PayPal or Stripe (for online subscription plans)

• ACH Transfers (for U.S.-based clients)

• Invoicing (Net 30 terms for approved partners)

Note: Payment terms vary based on commission, channel service tier and contract agreement. All subscriptions and fulfillment services must be paid in advance unless otherwise specified.

Payment Security

All online transactions are processed through encrypted, PCI-compliant gateways to ensure your data remains secure and protected.